Who should I use to replace Etrade?

As you've read in one of my recent blogs, I am really unhappy with Etrade's customer service. I have a friend who just switched to Credential Direct and he's really happy with their service. The user interface for their web platform seems really good too. I am wondering if I should switch to these guys or to Questrade...

He had filled a Questrade form but then canceled it when he realized there was a 5000$ account minimum where there's no minimum with Credential Direct. The funny thing is that Questrade called him a few weeks later to say they had lowered their minimum, but too late :-)

I had found Credential Direct tanks to Million Dollar Journey's excellent review of discount brokers.